Email and give them your contact information and a description of the issues. They also have some tools to help you narrow down the type of traffic that has caused you to cap out. Exede has been very accurate in their reporting of usage from my experience. You are in a small community and you probably don't have many other alternatives, so you need to troubleshoot your consumption issues. My router can single out traffic graphs from every device on my network by IP address.even wireless.įor a quick and dirty check, you might try unplugging the router from the modem when the internet is not in use.every time for your billing cycle. Also, have you implemented security (WPA2) and changed from default passwords on your router? Did you buy a "smart" TV or other entertainment/IoT device that connects to the internet? Even if apparently "asleep" these new gadgets can suck data.Ī router with good traffic monitoring is an excellent way to narrow down the culprit. If you have smart phones, especially iPhones, their upgrades can continue, without your intervention, from your wifi unless your router is turned off as well. So with that information can anyone tell me why I would want to continue this service, which I've had for 6+ years?The timing of your troubles is suspiciously close to the arrival of W10 and its "want it or not" upgrade policies, even if you are running W7 or W8.
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